frequently asked questions
Does my virtual assistant work on weekends, holidays or after hours?
In a short answer, no. I try to keep to the work week, Monday through Friday 9-5 PDT. However, based on my workload this could stretch into the weekend. When it comes to the holidays, I put the work aside to spend time with my family and friends.
Can my virtual assistant help me file my taxes?
Unfortunately, I have yet to master the art of taxes.
Will I meet my virtual assistant in person?
I try to keep all my professional relationships in the virtual world. However, we can most definitely meet over coffee via Zoom.
Can I assign a company email address to my virtual assistant?
For sure! I can communicate on your behalf.
What forms of payment does my virtual assistant accept?
I accept ACH transfers via a secure third-party payment system.
What tools or programs does my virtual assistant use?
When it comes to navigating software, sites and programs I am a virtual savvy. I am well versed in using the following online programs: G Suite, MS Office, Dropbox, Asana, Trello, Monday, LastPass, Canva, Skype, Zoom, TailWind, Later, Planoly, WordPress, Wix, Shopify, Expensify, ZenDesk, Thinkify, Slack.
Will my information be protected with my virtual assistant?
Absolutely! A confidentiality agreement is made part of our agreement. It protects both you and your company.
I don't see the type of package I need on here. Can my virtual assistant create a customized package for me?
Absolutely! We are more than happy to put together a specialized package that works for you and your business.