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frequently asked questions
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Does my virtual assistant work on weekends, holidays or after hours?"In a short answer, no. I try to keep to the work week, Monday through Friday 9-5 PDT. However, based on my workload this could stretch into the weekend. When it comes to the holidays, I put the work aside to spend time with my family and friends.
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Can my virtual assistant help me file my taxes?Unfortunately, I have yet to master the art of taxes.
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Will I meet my virtual assistant in person?I try to keep all my professional relationships in the virtual world. However, we can most definitely meet over coffee via Zoom.
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Can I assign a company email address to my virtual assistant?For sure! I can communicate on your behalf.
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What forms of payment does my virtual assistant accept?I accept ACH transfers via a secure third-party payment system.
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What tools or programs does my virtual assistant use?When it comes to navigating software, sites and programs I am a virtual savvy. I am well versed in using the following online programs: G Suite, MS Office, Dropbox, Asana, Trello, Monday, LastPass, Canva, Skype, Zoom, TailWind, Later, Planoly, WordPress, Wix, Shopify, Expensify, ZenDesk, Thinkify, Slack.
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Will my information be protected with my virtual assistant?Absolutely! A confidentiality agreement is made part of our agreement. It protects both you and your company.
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I don't see the type of package I need on here. Can my virtual assistant create a customized package for me?Absolutely! We are more than happy to put together a specialized package that works for you and your business.
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